Privacy Policy

Effective Date: July 8, 2026

Cindy Lynn Martin respects your privacy and is committed to protecting the personal information you share when using this website, booking a session, purchasing a product, submitting a form, or contacting Cindy directly.

This Privacy Policy explains what information may be collected, how it is used, and how it is protected.

Information We Collect

We may collect personal information when you:

  • Submit a contact form
  • Request or book a session
  • Purchase a product
  • Sign up for a workshop, training, or facilitated session
  • Contact Cindy by email, phone, or through the website
  • Interact with the website, including through cookies or analytics tools

The information collected may include:

  • Your name
  • Email address
  • Phone number
  • Mailing or shipping address
  • Booking or appointment details
  • Payment-related information
  • Product order details
  • Messages, questions, or notes you choose to provide
  • Technical information such as browser type, device information, pages visited, and general website usage data

Please avoid submitting sensitive personal or medical information through website forms unless it is necessary for your request.

How We Use Your Information

Personal information may be used to:

  • Respond to your questions or messages
  • Review and confirm booking requests
  • Arrange payment for sessions or services
    Ship Reconnection Journey Kits or other products
  • Provide session details, Zoom links, location information, or next steps
  • Process product orders and provide order updates
  • Deliver services, training, or facilitation
  • Improve the website, services, and user experience
  • Maintain business records
  • Meet legal, tax, accounting, or security obligations
  • Booking Information

When you request a session through the website, the information you provide is used to review your selected date and time, confirm availability, arrange payment, and provide any session details needed before your appointment.

For virtual sessions that include a Reconnection Journey Kit, your shipping information is used to send the kit after payment has been received.

Product Purchases

When you purchase products through the website, we collect the information needed to process your order, confirm payment, and ship your items. This may include your name, contact information, billing details, shipping address, and order information.

Payment information may be processed by a third-party payment provider. Cindy Lynn Martin does not store full credit card details on this website.

Cookies and Website Analytics

This website may use cookies and similar technologies to help the website function properly, improve performance, understand how visitors use the site, and support security.

Analytics tools may collect general information such as pages visited, time spent on the site, browser type, device type, and approximate location. This information is used to understand website performance and improve the visitor experience.

You can adjust your browser settings to refuse or delete cookies. Some website features may not function properly if cookies are disabled.

Third-Party Services

We may use trusted third-party services to operate the website and provide services. These may include:

  • Website hosting providers
  • Website plugins and platform
  • Appointment booking software
    Contact form tools
  • Payment processors
    Shipping providers
  • Email delivery services
  • Website analytics tools
  • Security or spam-prevention tools

These third-party providers may process personal information only as needed to provide their services. Their use of information is governed by their own privacy policies and security practices.

How We Protect Your Information

Reasonable safeguards are used to protect personal information from unauthorized access, use, disclosure, loss, or misuse. These may include secure website connections, password protection, limited access to personal information, security tools, and reputable third-party service providers.

No method of online transmission or electronic storage is completely secure, so absolute security cannot be guaranteed.

How Long We Keep Information

Personal information is kept only as long as reasonably necessary for the purposes described in this policy, including providing services, processing orders, responding to inquiries, maintaining records, and meeting legal, tax, accounting, or business obligations.

When information is no longer needed, it may be securely deleted, anonymized, or archived as appropriate.

Sharing Your Information

We do not sell your personal information.

Personal information may be shared only when necessary to:

  • Provide a service you requested
  • Process payments
  • Ship products
  • Manage bookings or communications
  • Operate and protect the website
  • Comply with legal, tax, or regulatory requirements
  • Work with trusted service providers who support the website and business operations

Your Privacy Rights


You may contact Cindy Lynn Martin to request access to the personal information held about you, ask for corrections, or ask questions about how your information is collected, used, or stored.

Requests can be made using the contact information below.

Children and Youth

Some services may be available to youth with appropriate parent or guardian involvement. If a parent or guardian believes that a child has submitted personal information without consent, they may contact Cindy to request that the information be reviewed or deleted where appropriate.

Links to Other Websites

This website may contain links to third-party websites or resources. Cindy Lynn Martin is not responsible for the privacy practices, content, or policies of external websites. Please review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes to the website, services, legal requirements, or business practices. The updated version will be posted on this page with a revised effective date.

Contact

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

Cindy Lynn Martin
Email: Contact form
Phone: (289) 253-4727
Website: cindylynn.ca

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://cindymartin.ca/ (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

    – “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

    – “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

    – “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.  We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

Communicate with you; Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by visiting:

    FACEBOOK – https://www.facebook.com/settings/?tab=ads

    GOOGLE – https://www.google.com/settings/ads/anonymous

    BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us.

 

Scroll to Top